New Member Not Receiving Confirmation Email (e-mail) During the Registration Process

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New Member Not Receiving Confirmation Email (e-mail) During the Registration Process

Post by Admin on Sat Oct 03, 2015 8:47 am

Problem:  a potential member is attempting to register on the XPunch website.  He or she goes through the process and is told that they will receive an e-mail to confirm as part of the registration process.  They never do.

Response:  
          From time to time we receive reports of certain e-mail domains that simply just don't receive our e-mail.  Once, a long time ago we spent quite a deal of time diagnosing the situation with no tenable results.

          Since then, we've essentially raised our arms in surrender and accept it as a fact of life that some recipient domains will just never receive that e-mail until we change the way that new members are inducted in the system in some future version.  In short, we're no longer devoting any energy to this issue.

          In cases where you have a member not receiving invites, please e-mail us the e-mail the member is using to register on the XPunch system with and we will manually approve them.

Admin
Admin

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Registration date : 2008-01-31

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