How do we transfer the current XPunch administrator or current supervisor over to a new person?

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How do we transfer the current XPunch administrator or current supervisor over to a new person?

Post by Admin on Fri Jul 25, 2014 7:10 pm

Scenario & Question:  someone in our organization was the XPunch administrator / supervisor.  That person has now left and moved on to other things.  How do we "pass the baton," so to speak, to a new administrator / supervisor?

Response:
       For security and privacy reasons, we cannot overwrite someone's administrator account.

       Admittedly, the current version of XPunch does not permit a smooth transition between members of management.  This is something that will be addressed in the next version (organizations will be able to have more than one administrator, administrators will be able to be added/removed, etc.).

       In the meantime‒and with the understanding that this is not ideal‒I would suggest a workaround:  your new administrator creates an XPunch account and invites the other, existing XPunch users to their new Organization.  In order to avoid confusion, I would suggest naming the new organization name slightly differently so the invitees can tell the difference between the -new and the old.  Once they connect to the new organization, they can delete their old connection.

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